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Program Collaborative Communication (in-house and individual courses)
Program Collaborative Communication (in-house and individual courses)
Content:
Collaborative matrix of communication (one day course)
Art & Craft of Presenting (one day course)
Shortcut 2 Empathy (one day course)
Non-verbal communication (one day course)
Micro-expressions (two days course)
*All the courses of the ”Colaborative communication” program include self-assesment.
*Optionally, client can choose individual courses from whole program.
I COLLABORATIVE MATRIX OF COMMUNICATION
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Basic model of ”Colaborative matrix of communication”
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Self-assesment of your and your interlocutor’s communication style, as well as your client’s communication
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Tools and techiques for ”indentifying” and aproching to your client
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”Switch-off” technique for adjusting ”fine” argumentation
II ART&CRAFT OF PRESENTING
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Characteristics of a great presenation and a great presenter
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Formatting of presentation according to the basic nonverbal presentation elements
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Organizing the interlocutor’s attention by using nonverbal messages
III SHORTCUT 2 EMPATHY
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Identification and acceptance of your client’s needs/emotions based on key-elements of body language
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Basic elements of non-verbal communication as the powerful tool for active listening
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Change of perspective trough efficient techniques of body language
IV NON-VERBAL COMMUNICATION
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Factors of observation and importance of defininig of context (base line)
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Elements of non-verbal communication
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Elements of paraverbal communication
V MICRO-EXPRESSIONS
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Unique advanced communication program in region based on unique ECCM methodology, which has been created along to many years researches and results on the field of micro-expressions and body language
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Training improves the knowledge and skills in the field of bussines uses of body language and it discovers new insights into non-verbal communication with one goal: recognition and adequate understanding of meanings of every single micro-expression
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Training has use in: negotiation, sales, selection of new employees, management and delegation, motivation, investigative journalism, law practise, public speaking…